We had an excellent experience selling our used car to Mercedes-Benz! We worked with Jake, and he was absolutely awesome—professional, friendly, and incredibly helpful throughout the entire process. He was able to offer us more than anyone else, and the best part was that we didn’t even have to trade the car in. We were able to sell it outright! The dealership itself was very clean, and everyone was friendly and welcoming. They even have a little barista area where you can grab coffee and water, which was a nice touch! If you’re looking to sell your vehicle, I highly recommend asking for Jake. He made the entire experience easy, professional, and stress-free. We couldn’t be happier with our experience!

If you want to sell your Benz, go see Cody! He helped us out super quick, very fair price and was a delight to work with. We need a bigger car for the second baby on the way so we will be back to make that purchase asap. Thanks guys!!

I cannot say enough great things about my experience with Mercedes-Benz of Austin, especially Elihu Moreno and Charles Ball! After purchasing a vehicle from another dealership that broke down just a month and a half later, I found myself in an incredibly frustrating situation. Elihu went above and beyond to help me understand what was happening and navigate the process of getting out of that purchase. Once everything was sorted out, Elihu and Charles worked together to find me a vehicle that was in significantly better condition, had half the mileage, and was within a price range I felt comfortable with. Throughout the entire process, they were incredibly communicative, transparent, patient, and genuinely helpful. I never felt pressured, and it was clear that their priority was making sure I ended up in the right vehicle rather than just making a sale. What started as a really stressful experience turned into such a positive one because of these two. I am beyond grateful for the time and effort they put into helping me, especially considering they weren’t responsible for the original purchase. Elihu and Charles have earned a customer for life! I can’t imagine purchasing another vehicle anywhere else. If you’re looking for a dealership that truly cares about its customers and goes above and beyond, I highly recommend Mercedes-Benz of Austin. Thank you both for making such a difficult situation so much easier!